Returns & Exchanges
At Luxe Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, we offer a 30-day return window for items in their original, unopened packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused products in their original boxes, ensuring all safety seals are intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing