Frequently Asked Questions

Everything you need to know about your Luxe Cosmetics experience.

Are Luxe Cosmetics products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with manufacturers that do.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy on all unopened and unused products. For hygiene reasons, we cannot accept returns on products that have been opened or tested.

Do you offer international shipping?

Yes, Luxe Cosmetics ships worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.

Are your products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the ingredient list on the product page and performing a patch test before full application.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.